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Volotea Refund & Compensation Guide

Volotea flight delay compensation. Volotea flight cancellation compensation. Learn how to get full refund from Volotea, refund policy specifics and how to claim Volotea compensation online.

PASSENGER RIGHTS IN THE EU / UK

Regulations EC261 / UK261

Volotea is a Spanish low-cost airline. As Volotea is an airline registered in the EU, it has to comply with European laws and regulations when it comes to air passenger rights. There are two regulations that apply to most Volotea flights — the EU Regulation (EC) No 261/2004 and the Regulation UK261. If your Volotea flight is delayed, cancelled or overbooked, you might be entitled to EU or UK flight compensation. Don’t forget to file a claim!

EU and UK air passenger rights laws are practically identical.

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SITUATIONS WHEN YOU CAN GET COMPENSATION FROM VOLOTEA

Have You Experienced Any of This?

Flight information screens

Flight Delay

Person at the airport

Flight Cancellation

View from the airplane

Denied Boarding

Man with a suitcase at the airport

Volotea Flight Delay Compensation


ELIGIBILITY:

all passengers (includes infants)

If your Volotea flight is late and you land 3+ hours later then scheduled, you might be entitled to EU flight delay compensation of up to 600 euro. As long as the delay is due to the airline’s fault, not due to unforeseeable events. For example, shortage of staff and technical faults are considered to be the airline’s fault (you can get compensation from Volotea).

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Volotea Refund For Cancellation


ELIGIBILITY:

all passengers (includes infants)

If Volotea cancels your flight, you must be given either a new flight to your destination (for free) or a full refund. You have a right to choose whatever suits your travel plans the best. The reason why the flight was cancelled doesn’t matter. These rules apply to all Volotea flights. In some cases, you also might be entitled to EU flight cancellation compensation from Volotea.

How Much Can You Claim?

€250

SHORT-HAUL FLIGHTS

Up to 1,500 km

€400

MEDIUM-HAUL FLIGHTS

1,500 – 3,500 km

€600

LONG-HAUL FLIGHTS

More than 3,500 km